Before the trip
We check each driver's ID and vehicle documents before they can take rides.
Safety at Ritz
Safety comes first.
Here's how we look after riders and drivers on every Ritz trip.
How it works
Before, during and after your trip.
During the trip
Your trip shows live on the map, and you can share it with anyone you trust.
If something goes wrong
Report a problem or reach our support team straight from the app.
In the app
Things you can do on every trip.
Check your driver
Match the driver's name, car and plate number before you get in.
Share your trip
Send your live location to a friend or family member.
Report an issue
Tell us what happened and we'll follow up.
Try Ritz on your next trip.
Download the app and book your first ride.