Legal

Terms of service

Draft placeholder — replace with the approved Ritz terms before launch.

Using Ritz

You must provide accurate account information, use the service lawfully, and follow applicable rider, driver, vehicle, and payment requirements.

Fares, cancellation terms, payment methods, and other trip information are presented through the Ritz platform and may vary by service.

Service availability depends on location, demand, driver availability, technical systems, and other operating conditions.

Questions about these terms can be directed to support@ritzurbanluxury.com.